Summary

You Will: Key Responsibilities & Impact

• Architect and build next-generation Conversational AI products that push the boundaries of what's possible
• Lead and mentor engineering teams, setting technical direction and best practices
• Partner with Product to shape requirements and translate vision into scalable solutions
• Design cloud-native architectures that are resilient, scalable, and built for the future
• Integrate cutting-edge AI tools and services, championing their adoption across the team
• Drive engineering excellence through comprehensive test automation and quality-first delivery

You Have: Required Skills & Qualifications

• 10 years building full-stack applications with Java and Node.js (Python and Vue.js are a plus)
• Bachelor's or Master's degree in Computer Science, Communications, or related field
• 5 years designing and architecting enterprise-grade SaaS Products
• 5 years shipping AI products to production
• Deep experience with cloud platforms (GCP experience is a plus)
• Background in data analytics and reporting tools, especially for contact centers and conversational analytics (nice to have)
• Proven track record leading engineering team as technical expert